Privacy Policy

Last updated: October 17, 2026

Colly ("we," "us," or "our") provides an AI-powered WhatsApp assistant for businesses in Nigeria. This Privacy Policy explains how we collect, use, and protect your information.

1. INFORMATION WE COLLECT

- Business Information: Name, email address, phone number, and WhatsApp number. - Customer Interactions: Messages, voice notes, and images sent to your business's WhatsApp number. - Payment Data: We use Paystack to process payments. We do not store your full card details on our servers. - Usage Data: How you interact with our dashboard.

2. HOW WE USE INFORMATION

- To provide and maintain the Colly AI service. - To process transactions and send billing alerts. - To improve our AI models (all data is anonymized before training). - To comply with legal obligations, including the Nigeria Data Protection Act (NDPA) 2023.

3. AI PROCESSING

Your customer messages are processed by third-party AI providers (DeepSeek, Groq, OpenRouter) to generate responses. We do not sell your data to these providers.

4. DATA RETENTION

We retain your data for as long as your account is active. You can request deletion at any time.

5. YOUR RIGHTS (NDPA 2023)

You have the right to access, correct, or delete your personal data. To exercise these rights, visit colly.com.ng/account/delete or contact support.

6. CONTACT US

If you have questions, email us at support@colly.com.ng.